Customer Service Rep (02522) - 506 S Main st

Domino's • Salem, IN

4d

About The Position

Domino’s Pizza is seeking a customer service representative with strong people skills and a positive attitude. The role focuses on helping customers, responding to inquiries, resolving complaints, processing orders and requests, and supporting customer satisfaction. Team members may have opportunities to advance from customer service into management and other roles within the company. The posting describes schedules intended to work with employees’ availability and says the role may be part-time or full-time.

Responsibilities

• Maintain a positive, empathetic, and professional attitude toward customers.
• Respond promptly to customer inquiries and communicate through various channels.
• Acknowledge and resolve customer complaints.
• Learn the products to answer customer questions.
• Process orders, forms, applications, and requests.
• Keep records of customer interactions, transactions, comments, and complaints.
• Communicate and coordinate with colleagues as necessary.
• Provide feedback on the efficiency of the customer service process.
• Manage a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed