Customer Service Rep(08360) - 1015 S Main St

Domino's Franchise • Santa Ana, CA

9h • Onsite

About The Position

The Customer Service Rep operates equipment, stocks ingredients and supplies, prepares products, receives and processes telephone orders, takes inventory, completes paperwork, and cleans equipment and the facility. Training is provided on the job. The role involves communicating with customers and co-workers in person and by phone, processing payments and orders, and performing physical tasks in a food-service environment. Team members may also make deliveries within a designated area.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Eye-hand coordination and the ability to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to work independently and with others, perform repetitive tasks, work under stress, meet quality-control standards, and make judgments and decisions.
• Ability to lift and stock cases weighing up to 50 pounds, with cases lifted from the floor to shelves as high as 72 inches.
• Ability to perform the described standing, walking, carrying, pushing, climbing, bending, crouching, reaching, and continuous hand-use tasks.
• For delivery duties, ability to drive and carry orders to customers, including navigating stairs when required.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage areas, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Make change and process orders accurately.
• Unload deliveries using a hand truck and lift and stock supplies.
• Make deliveries within a designated delivery area, when assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed