Customer Service Rep(02365) - 590 S Main St

Domino's Franchise•Englewood, OH
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process orders and support store operations. The role can be part-time or full-time, with schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided. Opportunities for advancement may include management and other roles within the company or franchise system. Team members operate equipment, stock ingredients, prepare products, take inventory, complete paperwork, and clean equipment and the facility. The work involves communicating with customers and coworkers, entering orders by computer keyboard or touch screen, handling payments, and performing a range of physical tasks in a restaurant environment. Working conditions may include varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

  • Must be at least 16 years old.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Eye-hand coordination and ability to make precise movements rapidly and accurately.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking short distances, lifting and carrying supplies, reaching, bending, and using hands continuously.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Use a computer keyboard or touch screen to enter orders.
  • Unload deliveries using a hand truck and move, carry, push, or pull supplies and trays as needed.
  • Perform store tasks such as stocking shelves, cleaning, and occasional maintenance.
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