The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The role sets an example for the crew, follows company policies and procedures, and expects the same from team members. It also includes providing customer service and maintaining the store’s image and standards. The position may involve general store team duties such as operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning. On-the-job orientation and training are provided. Delivery duties may also be required, including delivering products and promotional materials within the designated area using a car. Work involves standing, walking, lifting and carrying supplies, reaching, bending, occasional crouching, and sometimes climbing stairs or ladders. Conditions may include temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, moving mechanical parts, and adverse weather. The role requires customer and coworker communication, basic math, accurate order entry, judgment, multitasking, and the ability to work alone or with others under stress.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed