Customer Service Rep(02695) - 155 S. Main St.

Domino's Franchise•Oberlin, OH
•Onsite

About The Position

Domino's is seeking customer service representatives with strong people skills to take and process customer orders, handle cash register transactions, and support store operations. Representatives may have opportunities to grow into management or other roles. Employees who are at least 16 years old may work as CSRs; upon turning 18, they may also be required to prepare food. The role includes completing required training and orientation and maintaining a clean restaurant facility.

Requirements

  • Must be at least 16 years of age.
  • Ability to communicate clearly by speaking and hearing.
  • Near- and mid-range vision for most in-store tasks and accurate depth perception.
  • Ability to distinguish hot and cold surfaces.
  • Ability to direct activities, perform repetitive tasks, and work alone or with others.
  • Ability to work under stress, meet strict quality standards, and make professional judgments and decisions.
  • Ability to comprehend and provide correct written instructions.
  • Basic computer knowledge for order entry and administrative duties as needed.
  • Accurate money handling and basic math skills, including addition, subtraction, multiplication, and division.
  • Rapid, accurate hand-eye coordination.
  • Ability to stand for long periods, walk on various floor types, and sit for administrative duties and online training.
  • Ability to lift packages weighing up to 50 pounds, carry up to 30 pounds, climb, and stoop, bend, crouch, squat, and reach.
  • Ability to use hands for extended periods to manipulate dough and use tools needed to prepare orders and maintain the restaurant.

Responsibilities

  • Take and process customer orders.
  • Process cash register transactions and handle money accurately.
  • Prepare food when required; employees may be required to do so upon turning 18.
  • Operate store equipment and stock ingredients delivered for daily use.
  • Receive and process customer orders.
  • Complete inventory and associated paperwork.
  • Maintain a clean restaurant facility.
  • Complete required training and job orientation.
  • Communicate professionally with customers and staff, in person and by phone.
  • Follow written instructions and provide correct written instructions.
  • Perform basic math quickly and accurately.
  • Perform administrative duties and order entry as needed.
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