Customer Service Rep(02279) - 1756 S Limestone St

Domino's Franchise•Springfield, OH

17h•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to process customer orders and support store operations. The role offers flexible scheduling and opportunities for growth, including potential advancement into management. Employees may work part time or full time and are expected to be available when the team needs support, including busy periods. Store team members operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete related paperwork, and clean equipment and the facility. On-the-job orientation and training are provided. The posting also describes shift leadership duties, including managing a team of 3 to 30 people, motivating staff, and serving as a positive role model. The posting includes driving-related requirements: a valid driver’s license, a reliable insured vehicle, a clean driving record, and the ability to pass a motor vehicle record check. Applicants must be at least 18 for the described leadership and driving requirements; the general customer service representative requirement states a minimum age of 16.

Requirements

Be at least 16 years old for the general customer service representative role; the posting states that applicants for the described additional leadership and driving duties must be at least 18.
Communicate verbally with customers and coworkers to process orders over the phone and in person.
Have a clear, upbeat speaking voice when communicating with customers by phone.
Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Make correct monetary change.
Have verbal, writing, and telephone skills to take and process orders.
Have sufficient eye-hand and finger coordination to make precise movements rapidly and accurately.
Be able to enter orders using a computer keyboard or touch screen.
Be dependable, reliable, punctual, prompt, and responsible; be outgoing, energetic, personable, quick to learn, and self-motivated.
For the described leadership and driving duties, have experience leading a team and the ability to motivate staff.
For the described driving duties, have a clean driving record, pass a Motor Vehicle Record check, hold a valid driver's license, and have access to a reliable insured vehicle.
Be willing to work when the team needs coverage, including weekends and holidays.

Nice To Haves

Interest in growing within the company, potentially into management.

Responsibilities

Operate store equipment.
Stock ingredients from the delivery area in storage areas, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders, and take orders in person using a computer or touch screen.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
When performing the described shift-lead duties, manage and motivate a staff of 3 to 30 people and help ensure the team is in the right place, at the right time, and doing the right thing.
Set a positive example for the team through punctuality, attitude, and appearance.