Customer Service Representative- Pittsfield, ME

Bar Harbor Bankshares•Pittsfield, ME
•$16 - $20•Onsite

About The Position

Bar Harbor Bank & Trust is seeking a Customer Service Representative for its Pittsfield, Maine branch. This role serves as the first point of contact for customers, supporting their day-to-day financial needs and building trusted relationships. The position focuses on developing general banking knowledge and mastering routine transactions, including account opening. The opening is full-time at 30 hours per week. Pay is $15.50–$20.00, based on factors including experience, skills, and geographic location, with opportunities for growth and advancement.

Requirements

  • Interest and experience in customer service.
  • Working knowledge of Windows.

Responsibilities

  • Help customers identify their financial needs and recommend additional products and services.
  • Recognize opportunities and make referrals for loans, trusts, investments, insurance, and other bank services.
  • Develop banking knowledge and contribute to branch goals, including deposit and loan goals.
  • Build trusting relationships with people in the communities the bank serves.
  • Participate in and advocate for community growth and prosperity.
  • Process customer transactions promptly, efficiently, courteously, and professionally.
  • Provide exceptional customer service, resolve inquiries effectively, and follow through with customers.
  • Master routine banking transactions, including opening accounts.

Benefits

  • Competitive pay
  • Referral incentives
  • Employee stock purchase plan
  • Medical, dental, vision, and life insurance plans
  • Paid holidays
  • 401(k) plan
  • Paid time off
  • Wellness program
  • Continuing education benefits
  • Opportunities for growth and advancement
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