Part Time Customer Service Representative $17 hourly

Raymour and Flanigan • Canandaigua, NY

4d

About The Position

As a Customer Service Representative at Raymour & Flanigan, you will support customers throughout the lifecycle of their purchases. You will help schedule deliveries, manage payments, and respond thoughtfully to customer questions and concerns. Working independently and as part of a small team, you will help strengthen the customer shopping experience while supporting sales and operations team members.

Requirements

• Effective communication, interpersonal, and organizational skills, in person and on the phone.
• Excellent listening skills and the ability to multitask in a fast-paced service environment.
• Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.
• Must be authorized to work in the United States without sponsorship now or in the future.

Responsibilities

• Provide genuine, friendly, personable, and professional customer service.
• Assist customers with scheduling deliveries and managing payments.
• Acknowledge and address customer questions and concerns.
• Proactively resolve escalated customer issues.
• Advocate for customer concerns and requests while supporting sales and operations team members.
• Work independently and collaboratively with a small team to enhance the customer shopping experience.

Benefits

• Health benefits
• 401(k) with company match
• Profit sharing
• Cross training
• Annual breakfast prepared by the owners

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed