Customer Service Representative

U-Haul • Honolulu, HI

14d • $16 - $17 • Onsite

About The Position

U-Haul is seeking a friendly, motivated Customer Service Representative to provide customer assistance and help maintain equipment at a U-Haul center in Honolulu, Hawaii. The role involves working as part of a supportive team, helping customers with U-Haul products and services, and using current technology to dispatch and return equipment. On-the-job education is offered, including ongoing training through U-Haul University and certifications for propane filling and forklift operation. The position pays $16.00 to $17.00 per hour. Applicants must be legally authorized to work in the United States without employer sponsorship.

Requirements

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.
• Must be legally authorized to work in the United States and must not require employer sponsorship.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers about products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane; certification is offered through U-Haul upon employment.
• Drive a forklift; certification is offered through U-Haul upon employment.
• Perform other duties as assigned.
• Participate in ongoing U-Haul education through U-Haul University.

Benefits

• $100 hiring bonus.
• $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at retail stores.
• Career stability.
• Opportunities for advancement.
• Mindset App Reimbursement.
• Gym Reimbursement Program.
• Health insurance and prescription plans, if eligible.
• Paid holidays, vacation, and sick days, if eligible.
• Life insurance.
• MetLaw Legal program.
• MetLife auto and home insurance.
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
• 401(k) Savings Plan.
• Employee Stock Ownership Plan (ESOP).
• 24-hour physician available for kids.
• Dental and vision plans.
• Business travel insurance.
• You Matter EAP.
• LifeLock Identity Theft Protection.
• Critical Illness/Group Accident Insurance.
• Dave Ramsey’s SmartDollar Program.
• Paid working interviews.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED