Customer Service Representative - State Farm Agent Team Member
About The Position
As a Customer Service Representative with Ches Smith State Farm, you will provide exceptional customer experiences that support the growth of an insurance business. The role involves resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support. The agency helps customers with insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning. State Farm agents are independent contractors who hire their own employees and make all employment decisions regarding those employees; agents’ employees are not employees of State Farm.
Requirements
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
Nice To Haves
- Previous customer service experience.
Responsibilities
- Establish customer relationships and follow up with customers as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
- Coordinate with other agent team members.
- Anticipate the needs of the community members you support.
Benefits
- 401(k) matching
- Competitive salary
- Paid time off
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
