Customer Service Representative - State Farm Agent Team Member
Rob Perelmuter - State Farm Agent•New York, NY
•$40,000 - $45,000
About The Position
As a Customer Service Representative and State Farm Agent Team Member with Rob Perelmuter - State Farm Agent, you will help create exceptional customer experiences that support the growth of a successful insurance agency. The role suits someone with attention to detail, customer service skills, and a desire to help people. You will resolve customer inquiries, coordinate with other agency team members, and anticipate the needs of the community members you support. Internal growth opportunities are anticipated for especially driven and sales-minded candidates.
Requirements
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
Nice To Haves
- Previous customer service experience.
- Bilingual Spanish, Cantonese, or Russian.
Responsibilities
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Coordinate with other agency team members and anticipate the needs of community members.
Benefits
- Health insurance
- Opportunity for advancement
- Paid time off
- Training and development
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
