Customer Service Representative - State Farm Agent Team Member
Connie Mortensen - State Farm Agent•Indianapolis, IN
•$45,000 - $60,000
About The Position
As a Customer Service Representative on the Connie Mortensen - State Farm Agent team, you will help create exceptional customer experiences that support the growth of a successful insurance agency. You will resolve customer inquiries, coordinate with other agency team members, and anticipate the needs of the community members you support. The agency offers a supportive, positive workplace focused on service, integrity, professional development, work-life balance, and community involvement. Internal growth opportunities are anticipated for especially driven and sales-minded candidates.
Requirements
- Communication and interpersonal skills.
- Attention to detail and ability to multitask.
Nice To Haves
- Previous customer service experience is preferred.
- A driven, sales-minded approach may suit candidates interested in internal growth opportunities.
Responsibilities
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Coordinate with agency team members and anticipate the needs of community members.
Benefits
- Opportunity for advancement
- Paid time off
- Training and development
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Company parties
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
