Customer Service Representative

Hardy Diagnostics•Springboro, OH
•Onsite

About The Position

We are looking for another dedicated person to join us. We have an immediate opening for a full time Customer Service Representative-Bilingual (Monday-Friday 12pm-5pm) at our facility in Springboro, OH. If you have a passion for excellence then we'd like to talk to you. The Customer Service Representative provides customers with product availability, pricing, and delivery information; responds to general inquiries from customers; calls customers and sales personnel to provide updated information; manages time properly and prioritizes responsibilities to complete day-to-day tasks; takes on any additional functions related to customer service; adheres to high ethical standards of business in all aspects of the job, but especially toward customers. Advanced level skills in Microsoft Word and/or Excel as well as previous customer service experience strongly preferred. Minimum requirements include a high school diploma/GED.

Requirements

  • High school diploma/GED

Nice To Haves

  • Advanced level skills in Microsoft Word and/or Excel
  • Previous customer service experience

Responsibilities

  • Provides customers with product availability, pricing, and delivery information
  • Responds to general inquiries from customers
  • Calls customers and sales personnel to provide updated information
  • Manages time properly and prioritizes responsibilities to complete day-to-day tasks
  • Takes on any additional functions related to customer service
  • Adheres to high ethical standards of business in all aspects of the job, but especially toward customers

Benefits

  • Profit-sharing
  • 401k matching
  • Low health insurance premiums
  • Employee Stock Ownership Plan (ESOP)
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