Customer Service Representative/Teller
Security First Bank•Broken Bow, NE
•Onsite
About The Position
The Customer Service Representative is an essential, customer‑facing role responsible for assisting customers and potential customers with their everyday banking needs. This includes processing financial transactions, opening new accounts, answering questions, and providing guidance on bank products and services. The position requires strong customer service skills, attention to detail, and the ability to work with confidential information in a professional manner.
Requirements
- High school diploma or equivalent required
- Understanding of accounting principles and financial recordkeeping.
- Proficiency in Microsoft Office, particularly Excel.
- Strong analytical, organizational, communication, and problem-solving skills, with the ability to maintain confidentiality and accuracy.
Nice To Haves
- accounting or related experience preferred
- Two years of accounting, bookkeeping, or financial services experience preferred
Responsibilities
- Reconcile general ledger, subsidiary, and correspondent bank accounts, ensuring accuracy and resolving discrepancies.
- Process accounts payable transactions and support related reporting activities.
- Maintain balanced financial records through account analysis, reconciliations, and documentation.
- Support cash management activities, official check settlements, and CDARS transactions.
- Prepare financial reports and provide operational support to the accounting department.
Benefits
- Competitive pay
- Medical, dental & vision insurance
- 401(k) with company match
- Paid time off & paid holidays
- Employee assistance program (EAP)
- Life & disability insurance
- Professional development & career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
