Customer Service Rep(08647)- 6. 5808 S Tamiami Trl

Domino's Franchise•Sarasota, FL
•Onsite

About The Position

The Customer Service Rep works as part of the Domino’s Pizza store team, serving customers and helping prepare and process orders. The role may be part-time or full-time and offers flexible scheduling. On-the-job orientation and training are provided, with opportunities for advancement into management and other roles. Team members perform a variety of store duties, including operating equipment, stocking ingredients and supplies, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. The work involves communicating with customers and coworkers, using a computer keyboard or touch screen, handling money, and working in a fast-paced environment with strict quality standards. The position involves standing for most tasks, frequent reaching and hand use, and occasional lifting and carrying of supplies. Work conditions may include temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. The minimum age is 16.

Requirements

  • Must be 16 years of age or older.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Eye-hand coordination and ability to make precise movements quickly and accurately.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to stand for most tasks and perform the physical activities described, including reaching, bending, carrying, pushing, and occasional climbing.
  • Ability to lift and handle deliveries weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
  • Communicate with customers and coworkers in person and by phone to process orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move supplies to storage shelves.
  • Perform other store tasks, including stocking, cleaning, and occasional maintenance-related tasks.
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