Customer Service Rep(07207) - 10081 Sw Nimbus

Domino's Franchise • Beaverton, OR

2d • Onsite

About The Position

This entry-level Customer Service Rep position is part of a Domino’s Pizza store team. On-the-job orientation and training are provided. Scheduled hours depend on the employee’s availability and the store’s needs; the posting states that all positions are part-time unless otherwise stated. Employees may have the opportunity to work full-time if the store can accommodate the hours and the employee completes training, is reliable for shifts, and communicates full-time needs with the manager. The company describes opportunities for advancement, including paths from team member to assistant manager, general manager, franchisee, or Manager Corporate Operations.

The role involves operating store equipment; stocking ingredients and supplies; preparing products; handling telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Team members communicate with customers and coworkers, process orders in person and over the phone, and perform other general store duties. The role requires regular standing and use of hands, with occasional lifting, carrying, pushing, climbing, bending, crouching, and reaching. Work conditions may include hot and cold areas, food odors, cornmeal dust, hot surfaces, sharp edges, moving mechanical parts, and adverse weather during outside tasks.

The hourly wage is listed as $16.80. Medical, dental, and vision insurance are available to employees who have worked at least one year and average at least 32 hours per week. The company also states that it follows Oregon sick-pay requirements and offers accommodations during the application process, interviews, hiring, and employment.

Requirements

• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Eye-hand coordination and ability to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Navigational skills to read a map and locate addresses within a designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to lift and handle deliveries weighing up to 50 pounds and perform the physical activities described in the posting.
• Ability to use hands continuously for tasks including shaping dough, handling a pizza peel and cutter, assembling boxes, and grasping cans, phones, and pizza boxes.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers to process orders in person and over the phone.
• Unload bulk product deliveries using a hand truck and place supplies on shelves.
• Perform outside tasks such as removing trash; delivery-related tasks are also described in the work conditions.
• Perform other general store team-member duties as needed.

Benefits

• Medical, dental, and vision insurance are available to employees who have worked at least one year and average at least 32 hours per week.
• Oregon sick pay in accordance with state requirements.
• On-the-job orientation and training.
• Opportunities for advancement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed