Customer Service Rep(04923) - 3131 sw college rd

Domino's Franchise•Ocala, FL

1d•Onsite

About The Position

The Customer Service Rep helps Domino’s Pizza prepare and sell pizzas while providing customer service. The role may be part-time or full-time and offers opportunities for career advancement, including progression to management. On-the-job orientation and training are provided. Team members operate store equipment, stock ingredients and supplies, prepare products, take and process telephone orders, complete inventory and related paperwork, and clean equipment and the facility. The work involves communicating with customers and coworkers in person and by phone, entering orders using a computer keyboard or touchscreen, handling money, and performing physical tasks such as standing, walking, lifting, carrying, pushing, bending, reaching, and using kitchen tools. Working conditions may include exposure to changing weather and temperatures, food odors, cornmeal dust, cramped spaces, hot oven surfaces and tools, sharp edges, and moving mechanical parts. The role requires handling repetitive tasks and working independently and with others while meeting quality standards.

Requirements

Must be at least 16 years of age.
Ability to understand and provide correct written instructions.
Ability to communicate verbally with customers and coworkers.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Hand-eye coordination to make precise movements rapidly and accurately.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical demands described, including frequent standing, walking, reaching, and hand use, as well as lifting and carrying supplies weighing up to 50 pounds.
Ability to work around varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Responsibilities

Operate store equipment.
Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Communicate with customers and coworkers in person and by phone to process orders.
Enter orders using a computer keyboard or touchscreen.
Handle money and make correct change.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Unload deliveries and move supplies to storage and shelves.
Perform other store tasks, including removing trash and completing outside tasks.