Customer Service Rep(05536) - Weddington Rd

Domino's Franchise•Wesley Chapel, NC
•Onsite

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is seeking a friendly and enthusiastic Customer Service Representative. The role involves serving as a point of contact for customers by taking orders, answering questions, and helping ensure a positive customer experience. The representative also contributes to smooth store operations and must follow the company’s pizza-making standards and dress code. The role is based at the Weddington Road location. Compensation is $10–$12 per hour.

Requirements

  • Must be at least 16 years of age.
  • Positive attitude and passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Must work with hustle and energy and maintain a friendly demeanor with customers.
  • Must adhere to Domino’s pizza-making standards and dress code.

Nice To Haves

  • A love for pizza.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide excellent customer service and maintain a positive attitude with customers.
  • Answer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns with patience and understanding.
  • Work as part of a team to support smooth operations and customer satisfaction.
  • Follow Domino’s pizza-making standards and procedures.
  • Maintain a clean, professional appearance and adhere to the Domino’s dress code.

Benefits

  • Competitive pay and benefits.
  • Flexible scheduling.
  • Opportunity to grow and advance within the company.
  • Fun and friendly work environment.
  • Pizza discounts of 50%.
  • Health insurance for eligible employees.
  • Paid time off for eligible employees.
  • 401(k) for eligible employees.
  • Referral bonus.
  • Career development.
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