General Manager(04923) - 3131 sw college rd

Domino's Franchise•Ocala, FL

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, food management, staffing, paperwork, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all policies and procedures, and expects the same standards from team members. The role requires working to a schedule, maintaining a professional image and store standards, providing great customer service, and demonstrating reliable attendance and punctuality. Transportation to and from work is required. The position also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Orientation and training are provided on the job. The role requires communication, basic arithmetic and money-handling skills, computer or touchscreen order entry, and the ability to work independently and with others under stress while meeting quality standards. Work conditions include exposure to changing weather, a wide range of in-store temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing and pulling trays, occasional climbing, bending, crouching, and frequent reaching. The description also includes delivery duties: delivering products by car, delivering flyers and door hangers, and navigating delivery locations. Delivery requires a valid driver's license with a safe driving record and access to an insured vehicle that can be used for deliveries.

Requirements

  • Ability to exercise judgment, perform basic arithmetic, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Navigational skills to read a map and locate addresses within a designated delivery area.
  • Ability to navigate delivery sites and adverse terrain, including multi-story buildings, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Reliable transportation to and from work.
  • Valid driver's license with a safe driving record meeting company standards for delivery duties.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, and reaching.

Responsibilities

  • Oversee everything that happens during a shift.
  • Manage staffing, paperwork, cost controls, cash control, food management, inventory control, and customer relations.
  • Work to a schedule and maintain store image and standards.
  • Provide great customer service and ensure attendance and punctuality standards.
  • Maintain store cleanliness and contribute to marketing and profitability.
  • Follow all company policies and procedures and expect the same from the crew.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.
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