Customer Service Rep (Waikoloa Village)

Domino's Franchise • Waikoloa Village, HI

2d • Onsite

About The Position

The Customer Service Rep processes customer orders over the phone and in person and performs general store-team duties, including operating equipment, stocking ingredients, preparing products, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role involves working with customers and co-workers, performing repetitive tasks, and meeting quality standards in a fast-paced pizza-store environment. The posting describes opportunities for career advancement, including progression into management and other roles.

Requirements

• Must be at least 16 years of age.
• Comprehend and give correct written instructions.
• Communicate verbally with customers and co-workers to process orders by phone and in person.
• Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Make correct monetary change.
• Have verbal, writing, and telephone skills to take and process orders.
• Coordinate eyes and hands/fingers to make rapid, accurate movements.
• Enter orders using a computer keyboard or touch screen.
• Work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Meet the described physical demands, including standing for most tasks, walking short distances, lifting deliveries weighing up to 50 pounds, carrying supplies, pushing or pulling trays, and frequent reaching and hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Perform outside tasks such as removing trash.
• Unload deliveries using a hand truck and move and store supplies.
• Use store tools and equipment, including a pizza cutter and pizza peel, as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed