Customer Service Rep(03991) - 16 W Washington Ave.

Domino's Franchise•Washington, NJ

About The Position

The Customer Service Rep operates equipment, stocks ingredients from the delivery area to storage, work areas, and the walk-in cooler, and prepares products. The role receives and processes telephone orders, takes inventory, completes related paperwork, and cleans equipment and the facility approximately daily. It requires accurate and quick basic arithmetic, handling monetary change, communicating with customers and co-workers in person and by phone, entering orders on a keyboard or touch screen, and understanding and giving written instructions.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers to process orders by phone and in person.
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