Customer Service Rep(03501) - 1765 Union Blvd

Domino's Franchise•Bay Shore, NY

About The Position

The Customer Service Rep performs duties that support daily operations, including operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility approximately daily. On-the-job orientation and training are provided. The role requires communicating with customers and co-workers in person and over the phone, following written instructions, processing orders, handling monetary change, and entering orders using a computer keyboard or touch screen. It also requires accurate basic arithmetic and quick, precise motor coordination between the eyes, hands, and fingers.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers to process orders in person and over the phone.
  • Enter orders using a computer keyboard or touch screen.
  • Make correct monetary change.
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