Customer Service Rep (06885) - 3730 E McKinney

Domino's Franchise • Denton, TX

19h • Onsite

About The Position

The Customer Service Representative works in a fast-paced store environment, helping the team fulfill customer orders quickly and safely. The role requires multitasking, efficiency, a competitive nature, and strong customer-service skills. Daytime and evening shifts are available, and schedules can range from one to five or six shifts per week. On-the-job orientation and training are provided, including taking orders, labeling boxes, and making pizzas. The position offers advancement opportunities from customer service representative to management and potentially franchise ownership.

Requirements

• Must be at least 16 years old.
• Able to comprehend and give correct written instructions.
• Able to communicate verbally with customers and coworkers by telephone and in person to process orders.
• Able to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
• Able to make correct monetary change.
• Have verbal, writing, and telephone skills to take and process orders.
• Have motor coordination to make rapid, precise movements with speed.
• Able to enter orders using a computer keyboard or touch screen.
• Able to work alone and with others, work adequately under stress, perform repetitive tasks, direct activities, and make judgments and decisions.
• Able to meet strict quality-control standards and satisfy unhappy customers.
• Able to lift and carry items weighing up to 50 pounds, and perform the physical activities described, including standing, walking, reaching, bending, crouching, pushing, and occasional stair or ladder use.

Responsibilities

• Operate store equipment and maintain store equipment.
• Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
• Prepare products, including making pizzas.
• Receive and process telephone orders and communicate with customers in person.
• Complete required paperwork.
• Clean the equipment and facility daily.
• Unload and move product deliveries, including carrying and stocking supplies.
• Meet quality-control standards and help resolve customer concerns.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed