Customer Service Rep(05346) - 1001 E Parkway

Domino's Franchise • Russellville, AR

1d • Onsite

About The Position

The Customer Service Rep receives and processes customer orders by telephone and in person, prepares products, operates store equipment, and performs general store duties such as stocking ingredients, cleaning equipment and the facility, and making and labeling boxes. On-the-job orientation and training are provided. The role may be part-time or full-time, with schedules intended to accommodate team members’ needs. Opportunities for advancement may include management and other roles within Domino’s.

Requirements

• Must be 18 years of age or older.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers by telephone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the described physical tasks, including standing, walking, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, bending, reaching, and using hands continuously.

Responsibilities

• Operate store equipment.
• Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Communicate with customers and co-workers to process orders by phone and in person.
• Clean equipment and the facility approximately daily.
• Make and label boxes.
• Unload product deliveries using a hand truck and stock supplies.
• Perform other store tasks, including taking out trash and occasional sign or maintenance tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed