Customer Service Rep(03821) - 8578 Palm Parkway

Domino's Franchise•Orlando, FL

19h

About The Position

The Customer Service Representative serves customers in a Domino’s store by taking and processing orders, addressing customer concerns, handling cash, and helping prepare and serve food. The role includes making pizzas, upselling, maintaining food and portion controls, following hygiene and food-safety practices, and performing general cleaning duties. Team members receive in-store training and support, and the company describes opportunities for career growth, including advancement into management and franchise ownership. Flexible schedules are mentioned.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.

Responsibilities

Demonstrate a friendly, positive attitude and strong customer service skills.
Take orders over the phone and in person, and receive and process telephone orders.
Address customer concerns.
Handle cash and provide correct monetary change.
Upsell products.
Make pizzas and prepare products and food.
Follow food and portion controls, hygiene practices, and food-safety procedures.
Operate store equipment.
Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.