Customer Service Rep(08547) - 22972 Moultion Parkway
About The Position
The Customer Service Rep operates equipment, stocks ingredients and supplies, prepares products, processes telephone orders, takes inventory, completes paperwork, and cleans equipment and the facility. On-the-job orientation and training are provided. The role requires communicating with customers and co-workers in person and by phone, accurately processing orders and monetary transactions, and entering orders using a computer keyboard or touch screen. This position involves working in varied store conditions, including a walk-in cooler, hot work areas, and occasional outdoor tasks. Most work is performed standing, with frequent walking, reaching, repetitive hand use, and bending. The role also involves handling deliveries and supplies weighing up to 50 pounds, moving trays on dollies, and, when making deliveries, driving within a designated area and carrying orders to customers. Stairs or ladders may occasionally be required.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
- Ability to use a computer keyboard or touch screen to enter orders.
- Ability to work standing for most tasks and perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to handle delivery cases weighing up to 50 pounds and perform the lifting, carrying, pushing, pulling, reaching, bending, and occasional climbing described for the work.
- Ability to drive deliveries within the designated delivery area when assigned.
Responsibilities
- Operate all equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and co-workers to process orders in person and by telephone.
- Enter orders using a computer keyboard or touch screen.
- Make correct monetary change.
- Unload deliveries using a hand truck and lift and stack cases of ingredients and supplies.
- Deliver pizzas within a designated delivery area when assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
