Customer Service Rep(04786) - 401 E Broadway

Domino's Franchise • Red Lion, PA

2d • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to help process customer orders and support store operations. The position may be part-time or full-time, and the company describes opportunities to advance from customer service into management and other roles. On-the-job orientation and training are provided.

Team members work in a store environment and perform a range of duties, including communicating with customers in person and by telephone, preparing products, stocking ingredients and supplies, operating equipment, taking inventory, completing paperwork, and cleaning the equipment and facility. The work involves standing and walking for most tasks, handling deliveries and supplies, and using store tools and equipment.

The job may involve exposure to variable weather, temperatures from 36 degrees in the cooler to 90 degrees or higher in some work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks include lifting, carrying, pushing, pulling, climbing, reaching, and frequent hand and arm movements.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise movements quickly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, climbing, reaching, and frequent hand and arm movements.
• Ability to communicate and hear on the telephone, use near and mid-range vision, perceive depth, and distinguish hot from cold surfaces.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage and work areas, including the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload and handle product deliveries using a hand truck and place items on shelves.
• Perform other store tasks such as removing trash, changing prices on signs, washing walls, and performing maintenance as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed