Customer Service Rep(07132) - 16420 Meridian E

Domino's Franchise•South Hill, WA

22h

About The Position

The Customer Service Representative greets customers, answers phones, takes and processes orders, prepares pizza, and provides excellent customer service. This hourly store team-member role includes operating equipment, stocking ingredients, preparing products, taking inventory, completing related paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position pays $17.13–$17.50 per hour, plus tips. Paid sick leave is provided under Washington State law. Qualifying full-time employees are offered employer-sponsored medical benefits. The work involves frequent standing and hand use, repetitive tasks, and exposure to a range of store temperatures, hot surfaces and tools, sharp edges, mechanical parts, food odors, and cornmeal dust. Physical tasks may include lifting deliveries weighing up to 50 pounds, carrying supplies, reaching, bending, and occasionally climbing stairs or a ladder. The posting also contains additional duties and requirements for team members in driver or store management positions; these are not stated as requirements for the Customer Service Representative role itself.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Eye-hand coordination and the ability to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical duties described, including standing for most tasks and lifting deliveries weighing up to 50 pounds.

Responsibilities

Greet customers and provide excellent customer service.
Answer phones and receive and process telephone orders.
Take customer orders in person and prepare pizza and other products.
Operate store equipment.
Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.