Customer Service Rep (07785) 12693 Main St, Suite #240

Domino's Franchise • Hesperia, CA

1d • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives to take and process customer orders and perform general store team-member duties. The role may be part-time or full-time and offers on-the-job orientation and training. The company describes opportunities for advancement from customer service to management and beyond.

Team members operate store equipment, stock and prepare ingredients and products, handle telephone and in-person orders, take inventory, complete paperwork, and clean equipment and the facility. The position involves working with customers and coworkers, following quality standards, and performing tasks independently or with a team in a fast-paced environment.

The work includes prolonged standing, frequent reaching and hand use, occasional walking, lifting and carrying supplies, and some bending, crouching, pushing, pulling, and infrequent climbing. Conditions can include varying outdoor weather, temperatures from 36°F in the cooler to 90°F or higher in some areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers by telephone and in person to process orders.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Ability to enter orders using a computer keyboard or touch screen.
• Motor coordination and eye-hand coordination to make precise, rapid movements.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the described physical tasks, including standing, lifting, carrying, pushing, pulling, reaching, bending, crouching, and occasional climbing.
• Ability to lift and handle deliveries weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete related paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Follow quality-control standards and work with customers and coworkers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed