Customer Service Rep(08773) - 2153 E. Main St., Suite C-13
About The Position
Domino’s Pizza is seeking customer service representatives with strong people skills to process orders and support store operations. The role may be part-time or full-time, with schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided, and opportunities for advancement into management and other roles are available. Team members operate store equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility. The position involves customer and coworker communication, accurate order entry and payment handling, and physical work in a store environment with varying temperatures, food-related fumes and dust, hot surfaces, sharp edges, and moving mechanical parts. The work is primarily performed standing and includes walking, lifting and carrying supplies, pushing or pulling trays on dollies, occasional climbing, bending, crouching, and continuous reaching and hand use. Deliveries may weigh up to 50 pounds. Team members may use a computer keyboard or touchscreen to enter orders and may be required to use store tools and equipment.
Requirements
- Must be at least 16 years of age.
- Ability to understand and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Eye-hand coordination and ability to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touchscreen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical tasks described, including standing, lifting, carrying, pushing, pulling, bending, reaching, and frequent hand use.
Responsibilities
- Operate all store equipment.
- Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Unload bulk product deliveries using a hand truck and move supplies to storage shelves.
- Use store tools and equipment to complete assigned tasks.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
