Customer Service Rep(09642) - 2101 Main St.

Domino's Franchise•Parsons, KS

About The Position

Domino’s Pizza is hiring customer service representatives with strong people skills and a positive attitude. The role offers flexible scheduling, with part-time and full-time opportunities, and may provide paths for career growth into management or franchise ownership. Team members work together to help Domino’s deliver its products and services while meeting quality standards. The position involves in-store work and may include exposure to varying weather while taking out trash or completing other outside tasks, temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Team members must be able to communicate by telephone, perform tasks requiring near and mid-range vision and depth perception, and distinguish hot from cold surfaces. The work also requires directing activities, completing repetitive tasks, working independently and with others, handling stress, meeting quality standards, dealing with people, analyzing and compiling data, and making judgments and decisions. Most tasks are performed standing, with some short-distance walking and office-based paperwork. Physical activities include unloading and moving supplies, carrying ingredients and dough, pushing or pulling trays on dollies, occasional stair or ladder use, bending, crouching, reaching, and continuous hand use. Team members may use basic office and communications equipment as well as pizza-preparation tools.

Requirements

  • Strong personality and people skills.
  • Ability to direct activities, perform repetitive tasks, and work alone or with others.
  • Ability to work under stress and meet strict quality control standards.
  • Ability to deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to communicate by telephone and meet the stated vision, depth-perception, and hot/cold differentiation requirements.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, bending, crouching, reaching, and continuous hand use.

Responsibilities

  • Provide customer service and communicate with customers by telephone.
  • Work with other team members to meet quality control standards.
  • Complete repetitive tasks and perform assigned activities independently or with others.
  • Unload deliveries and move or stock ingredients and supplies.
  • Prepare and handle pizza dough, toppings, boxes, and finished pizzas.
  • Clean work areas and dishes, remove trash, and perform other outside tasks as needed.
  • Use judgment and make decisions while working under stress.
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