Customer Service Rep(07210) - 4105 Main St.
About The Position
Hourly store team member responsible for operating store equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role requires customer and coworker communication in person and by telephone, accurate order entry using a computer keyboard or touch screen, basic arithmetic and handling monetary change, and the ability to perform repetitive tasks under stress while meeting quality standards. The job involves frequent standing and walking, continuous reaching and hand use, bending at the pizza assembly station, and handling supplies and equipment. Work conditions include exposure to varying temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, and cramped areas such as walk-in coolers. The posting also describes additional duties and requirements for team members in driver or store management positions, including delivery by car, driving and navigating a designated delivery area, and carrying products to customers.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to lift and handle deliveries that may weigh up to 50 pounds, carry products and supplies, and perform the described standing, walking, reaching, bending, and occasional climbing duties.
- For driver positions: valid driver's license and a safe driving record meeting company standards, access to an insured vehicle for delivery, and navigational skills to read a map and locate addresses.
- For driver positions: ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products; delivery may require climbing five or more flights of stairs.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from the delivery area to storage areas, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and take orders in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- For driver or store management positions: deliver products to customers, deliver flyers and door hangers, and navigate the delivery area.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
