Customer Service Rep(05206)- 2310 main st suite 100

Domino's Franchise•St. Martinville, LA
•Onsite

About The Position

The Customer Service Representative works as part of a Domino’s Pizza store team to provide customer service and support store operations. Duties include processing customer orders by phone and in person, preparing products, stocking ingredients, handling inventory and paperwork, operating equipment, and cleaning the facility. On-the-job orientation and training are provided. The role may be part-time or full-time, and the company describes opportunities for advancement into management and other roles. The work involves standing for most tasks, frequent walking and reaching, and recurring bending. Team members may unload and move deliveries, lift and carry supplies weighing up to 50 pounds, use a hand truck and dollies, and occasionally climb stairs or a ladder. Work conditions include changing temperatures, hot surfaces and tools, food odors, cornmeal dust, cramped areas, and sharp edges or moving mechanical parts. Applicants must be at least 16 years old.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Ability to coordinate eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling trays, reaching, bending, and occasional climbing.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and move deliveries and supplies, including lifting and stacking cases.
  • Perform store tasks such as stocking shelves, cleaning, and other assigned work.
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