Customer Service Rep(05290) - 100 Lee St

Domino's Franchise•Minden, LA

About The Position

Domino’s Pizza is seeking a customer service representative to help serve customers and support store operations. The role includes preparing products, processing orders by phone and in person, stocking ingredients, taking inventory, and cleaning equipment and the facility. On-the-job orientation and training are provided. Team members may have opportunities to advance into management or other roles within the company. The position involves working in varied store conditions, including temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, and sharp or moving equipment. Most tasks are performed standing, with frequent walking, reaching, bending, and hand use. The role also includes occasional lifting and carrying supplies, moving trays, and infrequent stair or ladder use.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to perform basic arithmetic accurately and quickly, using a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical demands of the job, including standing for most tasks, lifting and carrying supplies, reaching, bending, and frequent hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload bulk product deliveries using a hand truck and move supplies to storage.
  • Perform store tasks such as stocking shelves, cleaning, and maintaining signs or walls as needed.
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