Customer Service Rep(07549) - 167 N 100 W

Domino's Franchise•Cedar City, UT

About The Position

Domino’s Pizza is seeking a customer service representative with strong people skills to help prepare, bake, or take pizzas during busy periods. The role may be part-time or full-time and may suit someone seeking a primary or supplemental job. On-the-job orientation and training are provided, and opportunities for advancement may include management and other roles within the company. Team members perform a range of store duties, including operating equipment, stocking ingredients, preparing products, taking and processing orders by phone and in person, taking inventory, completing paperwork, and cleaning equipment and the facility. The work requires customer and coworker communication, accurate order entry and cash handling, and the ability to work independently or with others while meeting quality standards. The position involves standing for most tasks and may include walking, lifting and carrying supplies, moving trays, and bending, reaching, crouching, or occasionally climbing stairs or a ladder. Work conditions include varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Team members may also encounter adverse weather while performing outside tasks.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and eye-hand coordination to make precise, rapid movements.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the stated physical tasks, including standing, lifting, carrying, pushing or pulling trays, bending, reaching, and occasional crouching or climbing.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Use a computer keyboard or touch screen to enter orders.
  • Unload and stock deliveries and supplies.
  • Perform other store tasks, including removing trash and occasional maintenance or sign-related tasks.
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