Customer Service Rep (03049) - 167 Route 7
About The Position
The Customer Service Rep works as part of a Domino’s Pizza store team, helping prepare and serve orders during operating hours. The role may be part-time or full-time and offers schedules intended to accommodate other commitments. On-the-job orientation and training are provided. Opportunities for advancement may include management and other roles within the company. Store team members operate equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory, complete related paperwork, and clean equipment and the facility. The position involves customer and coworker communication, order entry by keyboard or touch screen, handling payments, and working with food-preparation equipment and supplies. The work includes prolonged standing, frequent reaching and hand use, and occasional lifting, carrying, pushing, pulling, climbing, crouching, and bending. Conditions may include changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Store hours are Sunday–Thursday, 10:30 AM–12:00 AM, and Friday–Saturday, 10:30 AM–1:00 AM.
Requirements
- Ability to understand and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
- Ability to use a computer keyboard or touch screen.
- Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical tasks described, including standing, walking, lifting and carrying supplies, reaching, and frequent hand use.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Enter orders using a computer keyboard or touch screen.
- Handle payments and make correct monetary change.
- Unload bulk deliveries using a hand truck and stock supplies.
- Perform other store-team duties as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
