Customer Service Rep(01538) - 305 E Karsch Blvd

Domino's Franchise • Farmington, MO

21h

About The Position

This hourly store team member role involves operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided.

The role requires communicating with customers and co-workers in person and by telephone, following written instructions, handling payments accurately, and entering orders using a keyboard or touchscreen. Work includes standing for most tasks, short-distance walking, occasional office paperwork, handling deliveries and ingredients, and performing stocking and cleaning duties. The work environment may involve temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders in person and over the phone.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touchscreen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to handle deliveries that may include cases weighing up to 50 pounds and to lift and stack them onto shelves up to 72 inches high.
• Ability to perform the described standing, walking, carrying, pushing, climbing, bending, and crouching tasks.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Communicate with customers and co-workers to process orders in person and over the phone.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed