Customer Service Rep(06908) - 305 East Moore

Domino's Franchise • Terrell, TX

10h

About The Position

The Customer Service Rep serves customers in a Domino’s store, processing orders by phone and in person and supporting food preparation and general store operations. The role may be part-time or full-time and offers schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided, with potential advancement from customer service representative to management and franchise ownership.

Team members operate store equipment, stock and prepare ingredients and products, receive and process telephone orders, take inventory, complete related paperwork, and clean equipment and the facility. The work involves standing for most tasks, short-distance walking, occasional desk-based paperwork, and repeated bending and reaching. It also involves lifting and carrying supplies, moving trays, and occasional climbing or crouching.

The work environment includes a walk-in cooler, changing temperatures, food odors, cornmeal dust, hot oven surfaces and tools, sharp edges, moving mechanical parts, and occasional outdoor tasks in varying weather. The position requires communication and telephone skills, basic arithmetic, accurate order entry, and the ability to work independently and with others under pressure while meeting quality standards.

Requirements

• Must be at least 16 years old.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling trays, bending, reaching, and occasional climbing or crouching.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders, and take orders in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move supplies to storage or shelves.
• Perform other store tasks, including occasional sign updates and maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed