Customer Service Rep(05845) - 5031 Ford Parkway

Domino's Franchise•Bessemer, AL
•Onsite

About The Position

Domino's is seeking customer service representatives with strong people skills. The role involves serving customers and processing orders in person and over the phone, alongside general store-team duties such as operating equipment, stocking ingredients, preparing products, taking inventory, completing paperwork, and cleaning. On-the-job orientation and training are provided. Applicants must be at least 16 years old. The job may be part-time or full-time, and schedules are described as accommodating.

Requirements

  • Be at least 16 years of age.
  • Comprehend and provide correct written instructions.
  • Communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Make correct monetary change.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Have motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Enter orders using a computer keyboard or touchscreen.
  • Be able to perform the physical tasks described, including standing for most tasks, lifting deliveries weighing up to 50 pounds, and frequent reaching and hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and take orders in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and move deliveries, including cases of ingredients and supplies.
  • Perform other store tasks, such as removing trash, stocking shelves, and cleaning low areas.
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