Customer Service Rep(05132) - 2320 Apalachee Parkway #K

Domino's Franchise•Tallahassee, FL

6d•Onsite

About The Position

Domino’s is hiring a Customer Service Representative for its Tallahassee location at 2320 Apalachee Parkway #K. The role involves providing friendly, professional customer service, assisting with the preparation of products, and supporting a positive, collaborative team environment. The position pays $15 per hour plus tips, with weekly pay. The posting describes work during busy periods throughout the day and night and says schedules may vary based on organizational needs.

Requirements

Reliable transportation and a consistent record of arriving on time.
Excellent verbal and communication skills.
Strong active-listening skills and an empathetic approach to customer interactions.
Positive attitude, high energy, and genuine enthusiasm for customer service.
Integrity, honesty, and a professional demeanor.
Open-mindedness and willingness to learn and adapt to new processes.
Ability to manage time effectively and handle multiple tasks simultaneously.
Problem-solving skills with a decisive and analytical approach.
Flexibility to work various schedules as needed by the organization.
Basic computer proficiency.
Patience and conflict-resolution skills when dealing with challenging situations.
Ambition, a strong work ethic, and commitment to personal and professional growth.

Nice To Haves

Previous food-service and customer-service experience.

Responsibilities

Answer customer inquiries by phone and in person with patience, empathy, and a positive attitude.
Resolve customer issues efficiently and professionally.
Prepare products according to accurate standards.
Record customer orders accurately and maintain detailed system records.
Collaborate with team members to provide seamless customer experiences.
Identify customer needs and offer personalized recommendations or solutions.
Handle multiple customer requests while maintaining attention to detail.
Follow company policies and procedures while adapting to changing priorities.
Share knowledge and assist colleagues to support the team.
Meet performance goals and quality standards, and seek opportunities for improvement.
Escalate complex issues to supervisors when necessary.