Customer Service Rep(01707) - 725 Pacha Parkway

Domino's Franchise • North Liberty, IA

3d

About The Position

As a Customer Service Representative, you will help ensure positive experiences for Domino’s customers by handling calls, online orders, and in-person inquiries professionally and efficiently. You will assist customers with orders and resolve issues while providing outstanding service. The position is in a fast-paced store environment and includes order entry, payment processing, and keeping the store clean and organized.

Requirements

• Be a punctual team player with a positive attitude.
• Be friendly and comfortable talking to customers.
• Work efficiently in a fast-paced environment.
• Communicate verbally with customers and coworkers to process orders over the phone and in person.
• Have excellent communication and interpersonal skills.
• Be flexible to work evenings, weekends, and/or holidays.
• Be at least 16 years of age.

Responsibilities

• Provide friendly and attentive service to customers over the phone and in person.
• Help customers place orders, customize pizzas, and answer menu questions.
• Upsell additional menu items and promotions.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Benefits

• A fun, rewarding, and fast-paced working environment.
• Full training with an industry-leading brand.
• Health insurance.
• Career opportunities for internal promotion.
• Discounts on pizza.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed