General Manager(05845) - 5031 Ford Parkway

Domino's Franchise•Bessemer, AL

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows company policies and procedures, and expects the same of team members. The role also involves operating store equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting describes physical work in a restaurant environment, including standing, walking, lifting, carrying, pushing, reaching, bending, and occasional climbing. It also includes exposure to hot equipment, varying temperatures, food odors, cornmeal dust, and cramped spaces. The posting includes delivery-specific duties and qualifications, such as delivering products by car, requiring a valid driver's license and access to an insured vehicle.

Requirements

  • Sound judgment, math skills, and the ability to multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the listed physical tasks, including standing, walking, lifting deliveries weighing up to 50 pounds, carrying, pushing, pulling, reaching, bending, and occasional stair or ladder climbing.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle usable for delivery, and navigational skills to read maps and locate addresses.
  • For delivery duties: ability to navigate adverse terrain, including multi-story buildings, while carrying products.

Responsibilities

  • Oversee all activities and operations during the shift.
  • Manage cost controls, inventory, cash, food, staffing, and associated paperwork.
  • Maintain customer relations and provide great customer service.
  • Work to a schedule and ensure attendance, punctuality, store cleanliness, and adherence to standards.
  • Set an example by following all policies and procedures and expecting the same from the crew.
  • Support store marketing and profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as applicable.
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