General Manager(03821) - 8578 Palm Parkway
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards, cleanliness, marketing, and profitability. The manager sets an example for the crew, follows company policies and procedures, and expects the same from team members. The role also encompasses general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also describes opportunities to advance from assistant manager to general manager and potentially to franchisee or Manager Corporate Operations.
Requirements
- Ability to use judgment, perform math, and multitask.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
- Ability to enter orders using a computer keyboard or touch screen.
- Navigational skills to read a map and locate addresses within the designated delivery area.
- Ability to navigate adverse terrain, including multistory buildings, private homes, and other delivery sites, while carrying product.
- Transportation to and from work.
Responsibilities
- Oversee everything that happens during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and follow all policies and procedures, expecting the same of team members.
- Handle staffing and paperwork.
- Manage food and work to a schedule.
- Maintain store image, standards, and cleanliness.
- Provide great customer service and support attendance and punctuality expectations.
- Contribute to marketing and store profitability.
- Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
