General Manager(01516) - 4167 ST PETERS PARKWAY

Domino's Franchise•St Charles, MO

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, store cleanliness, marketing, profitability, and adherence to company policies and standards. The role sets an example for the crew and ensures strong customer service, attendance, punctuality, and efficient work to schedule. The posting also describes general store-team duties, including operating equipment, stocking ingredients, preparing products, processing phone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided.

Requirements

Ability to exercise judgment, perform math, and multitask.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise movements rapidly and accurately; ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read a map and locate addresses within the designated delivery area; ability to navigate delivery sites and adverse terrain.
Valid driver’s license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Ability to meet the physical demands described, including standing, walking, lifting and carrying items up to 50 pounds, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving.
Ability to work in exposure conditions described, including varying weather, changing temperatures, food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts.
Telephone hearing and speaking ability; near, mid-range, far, and night vision; depth perception; and ability to distinguish hot from cold surfaces.

Responsibilities

Oversee all activities and operations during the shift.
Manage staffing and paperwork.
Control costs, inventory, and cash.
Manage food and work to a schedule.
Set an example by following company policies and procedures and ensuring the crew does the same.
Maintain the store’s image and adherence to standards.
Provide great customer service and manage customer relations.
Ensure attendance and punctuality.
Maintain store cleanliness.
Support marketing and profitability.
Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
Deliver products by car to customers and deliver flyers and door hangers, as described in the posting’s store-team duties.