Customer Service Rep (Ewa Beach)

Domino's Franchise•Ewa Beach, HI
•Onsite

About The Position

Domino's Pizza is seeking customer service representatives with strong people skills to take and process customer orders and contribute to store operations. The role may be part-time or full-time and offers on-the-job orientation and training. Team members may have opportunities to advance from customer service to management and other roles within Domino's.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Eye-hand coordination and ability to make precise, rapid movements.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical requirements of the job, including standing, walking, lifting, carrying, pushing or pulling trays, occasional climbing, bending, crouching, and frequent reaching and hand use.
  • Ability to lift and stock deliveries weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders, and communicate with customers in person.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Use computers or touch screens to enter orders and handle customer transactions.
  • Unload deliveries and stock ingredients and supplies.
  • Perform other store-team duties, including maintaining the work area and completing assigned outside tasks.
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