Banking Consultant (Ewa Beach)

First Hawaiian Bank•Ewa Beach, HI

6h•$20 - $24•Onsite

About The Position

First Hawaiian Bank is seeking a Banking Consultant to join its Ewa Beach Branch. The role delivers exceptional in-branch service by proactively identifying customer needs, demonstrating digital banking options, completing day-to-day transactions, and advising customers on financial products and services. The consultant also identifies opportunities to refer customers to subject matter experts or appropriate relationship bankers. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., with rotational Saturdays from 8:30 a.m. to 1:30 p.m. Hours may vary. The salary range is $19.50–$23.50 per hour, commensurate with experience, plus sales incentives.

Requirements

An associate’s degree in a business-related field or equivalent work experience; or a high school diploma or equivalent and two years of experience in a sales and service environment.
Retail or branch banking experience in operations and sales, or similar experience within the financial services industry.
Extensive knowledge of banking and financial products and services, and ability to comprehend and grasp finance and credit concepts.
Project a welcoming presence when interacting with customers.
Strong verbal, written, and interpersonal communication skills.
Digital savvy and confident, with proficiency using digital banking technology to fulfill routine day-to-day needs.
Detail-oriented, with excellent follow-through.
Agile and resourceful in a fast-paced, changing environment.
Upbeat and positive, with a growth mindset and ability to learn quickly.
Strategic thinker able to work independently and as part of a larger team.

Responsibilities

Proactively engage with customers to identify their needs and deliver an exceptional in-branch customer service experience.
Demonstrate digital banking options to customers.
Fulfill customers’ day-to-day transactional needs.
Advise customers on the available financial products and services that suit their financial needs.
Identify referral opportunities for subject matter experts or appropriate relationship bankers.