Customer Service Rep(05076) - East Delray Beach
About The Position
The Customer Service Representative serves customers in a Domino’s store by taking and processing orders, addressing customer concerns, handling cash, preparing food, and maintaining food quality, cleanliness, and safety. The role includes making pizzas, stocking and preparing ingredients, operating store equipment, taking inventory, completing paperwork, and cleaning the facility and equipment. Team members receive in-store guidance and training from a manager or teammate. The position may be part-time or full-time and offers opportunities to grow into management or franchise ownership.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers, in person and over the phone.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to lift and handle deliveries weighing up to 50 pounds and perform the described physical tasks, including standing, walking, carrying, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.
- Ability to talk and hear on the telephone and use near- and mid-range vision for in-store tasks, depth perception, and distinguish hot from cold surfaces.
Responsibilities
- Demonstrate a friendly, positive attitude and provide great customer service.
- Take orders over the phone and in person, and receive and process telephone orders.
- Address customer concerns.
- Handle cash and make correct monetary change.
- Upsell products.
- Make pizzas and prepare food products.
- Maintain food and portion control, hygiene, and food safety.
- Operate store equipment.
- Stock ingredients and supplies from delivery areas to storage and work areas, including the walk-in cooler.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility, including general cleaning and maintenance duties.
- Communicate with customers and co-workers to process orders.
- Unload and move deliveries, and stock shelves.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
