Customer Service Rep(02552) - 609 S. Memorial Dr New Castle IN

Domino's Franchise•New Castle, IN

21h•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process orders and help prepare products while supporting store operations. The role offers on-the-job orientation and training, and opportunities to advance from customer service to management and beyond. Schedules may be part-time or full-time and are described as accommodating team members’ other commitments. The job involves operating store equipment, stocking ingredients, preparing products, taking inventory, completing paperwork, and cleaning the equipment and facility. Team members communicate with customers and coworkers in person and by telephone, enter orders using a computer keyboard or touchscreen, and handle payments and monetary change. Work includes standing for most tasks, frequent reaching and hand use, and occasional walking, sitting, lifting, carrying, pushing, climbing, stooping, bending, crouching, and squatting. Team members may unload deliveries and lift items weighing up to 50 pounds. Conditions can include hot and cold areas, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Outside tasks may involve varying or adverse weather.

Requirements

Must be 16 years of age or older.
Ability to understand and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Eye-hand coordination to make precise movements rapidly and accurately.
Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the described physical tasks, including lifting deliveries weighing up to 50 pounds.

Responsibilities

Operate store equipment.
Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Communicate with customers and coworkers in person and by telephone to process orders.
Enter orders using a computer keyboard or touchscreen.
Unload ingredient and supply deliveries using a hand truck and stock items on shelves.
Perform other store tasks, including removing trash and occasional sign or facility maintenance tasks.