Customer Service Rep(0567) - 2018 Gerstner Memorial Dr

Domino's Franchise•Lake Charles, LA
•Onsite

About The Position

As an RPM Customer Service Representative, you are often the first and sometimes the only person interacting with customers. Every customer interaction helps create a pleasant experience and makes customers’ lives easier. The role involves taking orders, providing customer service, helping prepare products, maintaining a clean and sanitized store, and operating store equipment. It is a variable-hour position, with hours varying by week.

Requirements

  • Must be at least 16 years old; a work permit may be required in some areas.
  • Willingness to learn.
  • Strong communication skills and basic math skills, including counting change.
  • Outgoing, positive, upbeat attitude and strong verbal skills.
  • Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.

Responsibilities

  • Provide a fun, happy, and exciting environment for customers while taking orders.
  • Uphold and represent the brand image.
  • Keep the store clean and sanitized for team members and customers.
  • Help make products to the required standards.
  • Learn organizational and inventory skills.
  • Provide excellent customer service.
  • Use time-management and multitasking skills in a competitive work environment.
  • Use advanced equipment and operate all equipment inside the store.
  • Take ownership of resolving problems.
  • Participate in a diverse work environment and demonstrate an individual style.

Benefits

  • Product discounts.
  • Flexible work hours.
  • Training programs for the role.
  • Opportunity for continued development through RPM Pizza College.
  • Opportunity to develop team-building, problem-solving, and other skills.
  • Opportunity to give back to the community through partnerships and donations.
  • Medical, dental, and vision insurance available if the CSR averages at least 30 hours per week during a designated nine-month measurement period.
  • 401(k) program available.
  • Competitive pay.
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