Customer Service Rep(05524) - 1570 Freeway Dr.
About The Position
Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process orders and perform general store-team duties. The role can be part-time or full-time and offers on-the-job orientation and training. The company describes opportunities for advancement from customer service representative to management and beyond. Team members operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility. The position involves communicating with customers and coworkers in person and by phone, entering orders on a computer keyboard or touchscreen, and handling money accurately. The work takes place in a pizza store and includes exposure to changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks include standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and continuous hand use.
Requirements
- Must be at least 16 years of age.
- Ability to understand and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touchscreen.
- Ability to stand for most tasks and walk short distances.
- Ability to lift cases weighing up to 50 pounds and place them on shelves up to 72 inches high.
- Ability to perform the listed physical tasks, including carrying, pushing or pulling, bending, crouching, reaching, and continuous hand use.
- Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to talk and hear on the telephone; near- and mid-range vision, depth perception, and ability to distinguish hot from cold surfaces.
Responsibilities
- Operate store equipment.
- Stock ingredients from the delivery area into storage areas, the work area, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and coworkers to process orders in person and by phone.
- Make correct monetary change.
- Unload and move deliveries and supplies using a hand truck where needed.
- Perform physical tasks such as carrying, pushing or pulling trays, stocking, and cleaning.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
